Tag: empathy

  • The Valuable Art of Listening with the Heart

    In my debut book, Silent Courage: An Introvert’s Authentic Journey with Hearing Loss, I discuss the importance of listening with your heart—something I experienced deeply during one of the most challenging times in my life. The severance package I received after my retrenchment was running out, and I had failed to secure a job. It…

  • The Importance of Listening with Your Heart

    In Chapter 12, The Art of Listening, I explore the dual role of listening. When we think about listening, we often associate it with the physical act of hearing, but true listening is so much more.